8 Best TruBridge Alternatives 2024

Revenue cycle management (RCM) is one of the top challenges facing providers and healthcare organizations today. Revenue cycle management platforms help address this challenge by providing automated systems to manage all aspects of revenue, from determining patient eligibility to appealing denials. 

TruBridge is one of the leading RCM solutions on the market today. Its platform includes many functions that automate and simplify RCM, including patient liability estimates, contract management, and claims scrubbing. However, despite its popularity, TruBridge may not be the best option for every healthcare organization.

If TruBridge isn’t a good choice for your practice, you might prefer one of the following alternatives. 

What is TruBridge and what do they do?

TruBridge was founded in 2013 and offers business, consulting, and managed IT services to community healthcare providers. TruBridge offers several products and services aimed at RCM and healthcare financial solutions, including: 

Some of TruBridge’s most helpful features include:

• Contract Management: This tool enables healthcare providers to take control of contract payments by ensuring proper reimbursement for every claim sent. It turns monitoring and validating contractual reimbursements into a simple process, allowing staff to stay on top of contracts, ease routine workloads, and enhance cash flow.
• Patient Liability Estimates (PLE): PLE — TruBridge’s good faith estimate (GFE) equivalent — helps in providing patients with approximate out-of-pocket expenses before a service is rendered, which maximizes point-of-service collections and reduces bad debt. This tool not only improves the odds of getting paid faster but also enhances patient satisfaction by avoiding surprises.
• Eligibility Verification: This feature improves cash flow by integrating automated eligibility checking directly into the registration workflow. It provides a definitive answer regarding patient eligibility within seconds, which reduces claim denials and carrier rejections while also lightening the workload and improving customer service.
• Denial and Audit Management: This function helps healthcare providers manage denials and speed up reimbursements. With cross-departmental workflow management tools, it identifies and resolves denied and audited claims. This automated system helps in getting paid faster, increasing productivity, and reducing administrative tasks.
• Reporting and Data Mining: It reports on every financial detail of claims and remittances, allowing data to be viewed in multiple ways through over 350 standard reports, 200+ drill-down graphs, and unlimited ad hoc reporting. This feature improves efficiency and productivity by making data easily accessible.

List of Best TruBridge Alternatives

• MD Clarity
• Change Healthcare
• DrChrono
• Infinx
• TriZetto
• Dentrix
• Waystar
• StrataPT

Top 8 Alternatives & Competitors to TruBridge

MD Clarity

MD Clarity offers revenue cycle management solutions that enhance revenue cycle management through transparency, automation, and efficient workflows. It focuses on empowering both healthcare providers and patients with the information and tools needed for better financial management and decision-making. MD Clarity’s offerings include: 

• Clarity Flow: Clarity Flow is a versatile tool that offers accurate patient cost estimates, facilitating informed decisions and upfront payments by patients. It automates the process by sending these estimates through email, text, or letter, incorporating deductibles, copays, and coinsurance. It helps healthcare providers adhere to the No Surprises Act by providing Good Faith Estimates and boosts patients’ confidence, encouraging them to obtain care and make upfront payments.
• Contract Analytics: MD Clarity also offers tools for analyzing the performance of insurance contracts. Healthcare providers can compare performance across payer contracts and renegotiate terms from a position of strength. This also includes projecting cash flow impacts of contract changes.
• RevFind: RevFind helps to spot patterns of underpayment by insurance companies and ensures that healthcare providers are setting their chargemasters optimally. It also allows for the assignment of investigations and appeals to staff, and the monitoring of task status in one place.

Features in common with TruBridge

MD Clarity and TruBridge both offer RCM solutions, and they have some features in common:

• Patient Cost Estimates: Both MD Clarity and TruBridge offer tools for providing patients with estimates of their out-of-pocket costs before service. MD Clarity’s Clarity Flow allows healthcare providers to automatically send patient cost estimates via email, text, or letter and enables patients to make upfront deposits and payment plan elections online directly from their estimates​.
• Eligibility Verification: Both companies offer eligibility verification tools that automate eligibility verification, which makes staff more efficient, ensures correct billing to the payer, identifies when prior authorization is needed, and avoids back-end denials that lead to bad debt. 
• Compliance with the No Surprises Act: MD Clarity's Clarity Flow helps healthcare providers comply with the No Surprises Act's legal requirements on Good Faith Estimates without the need for additional staffing. While TruBridge doesn’t explicitly mention compliance with the No Surprises Act, providing patients with accurate out-of-pocket expenses prior to service, as is done by their Patient Liability Estimates (PLE) tool, aligns with the requirements of the No Surprises Act.
• Focus on Patient Satisfaction: Both MD Clarity and TruBridge emphasize the importance of improving patient satisfaction through transparent and accurate cost estimates and streamlined billing processes.

Change Healthcare

Change Healthcare is an independent healthcare technology company that provides data and analytics-driven solutions to improve clinical, financial, and patient engagement outcomes in the U.S. healthcare system.

Features in common with TruBridge

• Revenue Cycle Management: Both Change Healthcare and TruBridge offer Revenue Cycle Management services. These services are designed to help healthcare providers manage the financial aspects of patient care, including patient registration, insurance verification, billing, and collections.
• Claims Management: Both companies provide claims management services, which involve processing and tracking claims to ensure that healthcare providers are reimbursed for the services they provide to patients.
• Electronic Data Interchange (EDI): Change Healthcare and TruBridge both offer EDI services that allow healthcare providers to exchange data electronically with other entities such as insurance companies. This streamlines the process of submitting claims and receiving payments.
• Coding and Compliance: Both companies provide coding solutions that help healthcare organizations ensure that they are using the correct codes for services, which is essential for reimbursement. Additionally, they offer compliance solutions to help healthcare providers meet regulatory requirements. 

Ratings

Change Healthcare has a rating of 3.8/5 starts on G2.

DrChrono

Description

DrChrono is a healthcare technology company that revolutionizes medical practice management through its comprehensive electronic health record (EHR) and practice management platform. The platform facilitates efficient scheduling, clinical charting, billing, and other essential tasks for medical practices. DrChrono's mobile app allows healthcare professionals to access and manage patient data on the go, enhancing the delivery of patient care. The company also offers a marketplace for third-party applications and services, making it a versatile and customizable solution for healthcare providers.

Features in common with TruBridge

• Scheduling: DrChrono and TruBridge provide scheduling tools that enable healthcare providers to manage appointments efficiently. These tools can be used for booking, rescheduling, and tracking patient appointments.
• Integration: DrChrono and TruBridge support integration with other systems and services. This allows healthcare providers to connect their EHR systems with labs, pharmacies, and other healthcare entities.
• Regulatory Compliance: Both companies ensure that their platforms are compliant with healthcare regulations such as HIPAA, which is crucial for protecting patient data and avoiding legal issues.

Ratings

DrChrono has a rating of 3.6/5 stars on G2.

Infinx

Description

Infinx is a healthcare solutions provider that specializes in optimizing the revenue cycle for healthcare providers through automation and intelligence. The company employs both artificial and human intelligence to enhance patient access and revenue cycle processes. Its services include faster eligibility verifications, benefit checks, and prior authorization through its Patient Access Plus platform. 

Features in common with TruBridge

Here are the features that Infinx and TruBridge have in common:

• Eligibility Verification: Both companies provide eligibility verification services to ensure patients have the appropriate insurance coverage before receiving care. This reduces the risk of non-payment and helps in revenue optimization.
• Coding and Billing Services: Infinx and TruBridge offer medical coding and billing services to ensure the accuracy of claims submitted to insurance companies. Accurate coding is essential for maximizing reimbursement rates and reducing claim denials.
• Prior Authorization Services: Infinx and TruBridge assist healthcare providers in obtaining prior authorizations for services that require approval from insurance companies before they can be performed. This is important for ensuring that the provider will be reimbursed for the services rendered.

Ratings

Infinx has a score of 90.6 on KLAS Research. 

TriZetto Provider Solutions

Description

TriZetto Provider Solutions is a leading company that offers healthcare IT solutions to healthcare providers. It empowers physicians, hospitals, and other healthcare professionals by streamlining their revenue cycle management, facilitating electronic health records, and ensuring compliance with healthcare regulations. Through its comprehensive suite of services and tools, TriZetto Provider Solutions enhances the efficiency and financial performance of healthcare practices.

Features in common with TruBridge

TriZetto Provider Solutions and TruBridge both offer some common features, including:

• Electronic Health Records (EHR) Integration: Both solutions facilitate the integration of electronic health records, which helps in streamlining patient data management and ensuring the accuracy and accessibility of patient information.
• Claims Processing and Management: Both companies provide claims processing and management solutions that help healthcare providers to submit claims, monitor their status, and manage denials efficiently.
• Patient Access and Engagement: They offer solutions to improve patient access to healthcare services, such as appointment scheduling, reminders, and patient portals.

Ratings

TriZetto has a rating of 4.⅗ stars on G2. 

Dentrix

Description

Dentrix is a popular dental practice management software that streamlines various aspects of running a dental office. It integrates patient scheduling, billing, insurance processing, and clinical charting into a single, user-friendly platform. Dental professionals use Dentrix to enhance patient care, improve communication within the team, and manage the business aspects of their practice more efficiently.

Features in common with TruBridge

Dentrix and TruBridge, although serving different markets - Dentrix for dental practices and TruBridge primarily for healthcare organizations, have some features in common:

• Patient Scheduling and Appointments: Both Dentrix and TruBridge offer features that help in scheduling patient appointments and managing calendars.
• Billing and Revenue Cycle Management: Both software solutions provide features for billing patients, handling insurance claims, and managing the revenue cycle to ensure timely payment collection.
• Communication Tools: Both platforms include communication tools that help patient engagement through reminders, notifications, and secure messaging.

Ratings

Dentrix has a rating of 4/5 stars on G2.

Waystar

Description

Waystar is a leading technology company that specializes in healthcare revenue cycle management. By offering cloud-based solutions, Waystar streamlines the billing process, optimizes revenue, reduces administrative burdens, and improves the payment experience for both healthcare providers and patients. The company's suite of services includes claims management, denial mitigation, revenue integrity, and patient financial engagement, which collectively help to enhance the financial health of healthcare organizations.

Features in common with TruBridge

Both Waystar and TruBridge share several features aimed at optimizing revenue and streamlining administrative processes:

• Denial Management: They provide tools and analytics to help healthcare providers minimize claim denials and manage denial appeals efficiently.
• Patient Billing and Payment Solutions: Both companies offer solutions to improve the patient's financial experience, including patient billing services and payment options.
• Reporting and Analytics: Waystar and TruBridge provide robust reporting and analytics tools that help healthcare organizations gain insights into their revenue cycle performance and make data-driven decisions.

Ratings

Waystar has a rating of 4.5/5 stars on G2.

StrataPT

Description

StrataPT provides physical therapy practices with a comprehensive and specialized EMR and billing software. It helps streamline documentation, scheduling, and billing processes by integrating them into a single platform. Physical therapists use StrataPT to manage patient records, ensure compliance with regulatory requirements, and improve the efficiency of their practices. The platform's tailored approach aims to meet the unique needs of physical therapy clinics, offering customizable templates, reporting tools, and personalized support services.

Features in common with TruBridge

Although StrataPT focuses primarily on physical therapists while TruBridge serves a broader range of healthcare providers, they have several features in common:

• Electronic Health Records Management: Both StrataPT and TruBridge offer EHR management systems, which allow healthcare providers to maintain and access patient records electronically.
• Reporting and Analytics: StrataPT and TruBridge include reporting and analytics tools that help healthcare providers analyze data, track performance, and make informed decisions.
• Scheduling and Appointments Management: Both software solutions include tools for scheduling and managing appointments, which facilitate the coordination of patient visits and the efficient utilization of resources.

Ratings

StrataPT has a rating of 4/5 stars on Software Advice.

See the best alternative in action

If you’re looking for an alternative to TruBrige, look into MD Clarity. With MD Clarity’s comprehensive suite of RCM tools, including RevFind, Clarity Flow, and Contract Analytics, you can optimize your workflow, streamline patient cost estimates, detect underpayments, and manage your contracts effortlessly. MD Clarity offers many of the same features as TruBridge, so reach out for a personalized demo today. 

‍