Products
Clarity Flow
Accurate patient cost estimate software that stimulates upfront payments and complies with price transparency regulations.
RevFind
Underpayment detection and contract optimization software that ingests your contract terms and identifies opportunities for net revenue uplift when payers stiff you.
Use Cases
Detect Underpayments
Identify revenue opportunities from payer underpayments down to the claim level.
Increase Upfront Collections
Avoid write-offs by collecting from patients earlier in the AR cycle.
Comply with Good Faith Estimates
Automate creation and delivery of accurate patient estimates to adhere to transparency rules.
Evaluate Contract Performance
Measure and compare managed care contract performance for better negotiation outcomes.
Optimize Your Chargemaster
Correct chargemaster rates that fall short of contracted rates to maximize revenue.
Automate Eligibility Checks
Fix the leading cause of denials by automating insurance eligibility verification.
Manage Denials
Jumpstart your appeals and denials prevention processes by automating denials management.
Model Potential Contract Rate Changes
Model the impact of contract proposals on revenue during negotiations with payers.
Integrations
Resources
Blog
Learn the latest on healthcare transparency policy and trends in revenue cycle management.
Case Studies
Read real stories of how providers have achieved success with MD Clarity.
Guides
Get in-depth knowledge through our comprehensive handbooks on specific regulations and revenue cycle applications.
Contact
(800) 205-4675
[email protected]
Send us a message
Company
About Us
Careers
Customer Reviews
Pricing
Get a Demo
Denial Code (CARC) List
Overwhelmed by CARCs? Get up to speed with our list of denial codes.
CARC #
Claim Adjustment Reason Code Description
205
Denial code 205 is for the pharmacy discount card processing fee.
206
Denial code 206 is when the National Provider Identifier (NPI) is missing, which can result in a claim being denied by insurance companies.
207
Denial code 207 is for an invalid format of the National Provider Identifier (NPI).
208
Denial code 208 is when the National Provider Identifier (NPI) does not match.
209
Denial code 209 is when the provider cannot collect a certain amount from the patient due to regulatory or other agreements. However, this amount can be billed to another payer. If collected, it must be refunded to the patient. (Use with Group code OA)
21
Denial code 21: The no-fault carrier is responsible for this injury/illness.
210
Denial code 210 means payment was adjusted because pre-certification/authorization was not received on time.
211
Denial code 211: NDCs not eligible for rebate, not covered. Understand why your healthcare provider may receive this code and how to address it.
212
Denial code 212: Administrative surcharges are not covered. Understand why your healthcare claim was denied and how to address it.
213
Denial code 213 is when a healthcare provider does not follow the rules about referring patients to other doctors or facilities, according to the law or the insurance company's policy.
215
Denial code 215 is when a claim is denied because it is based on the subrogation of a third party settlement.
216
Denial code 216 is issued when a review organization determines that the claim does not meet the necessary requirements for reimbursement.
219
Denial code 219 is based on the extent of injury. Providers should refer to the insurance policy number or healthcare policy identification for jurisdictional regulations.
22
Denial code 22 is when the healthcare service may be covered by another insurance provider due to coordination of benefits.
222
Denial code 222 means the provider has exceeded the agreed limit for hours/days/units. Check the 835 Healthcare Policy Identification Segment for more details.
223
Denial code 223 is for a mandated law or regulation that is not covered by another code and must be followed before a new code can be created.
224
Denial code 224 is when a patient's identity is stolen, and additional verification is needed to process their claims.
225
Denial code 225 is for penalty or interest payment by payer, used for plan to plan encounter reporting within the 837.
226
Denial code 226 means the billing or rendering provider did not provide requested information on time or it was incomplete. A Remark Code is needed.
227
Denial code 227 means the patient or responsible party did not provide enough or complete information. A Remark Code is needed to explain the reason for denial.
228
Denial code 228 is when a claim is denied because the provider, another provider, or the subscriber did not provide the necessary information to a previous payer for review.
229
Denial code 229 is when Medicare doesn't consider a partial charge due to the claim type. It's used to convey coordination of benefits info in the 837 transaction. (Use with Group Code PR)
23
Denial code 23 is used when a prior payer's decision affects the payment or adjustments made. (Group Code OA)
231
Denial code 231 means that certain procedures cannot be performed on the same day or in the same setting. Check the 835 Healthcare Policy Identification Segment for more information.
232
Denial code 232 explains the difference in DRG amount when a patient's care involves multiple institutions. Applies to institutional claims only.
233
Denial code 233 is for services/charges related to hospital-acquired conditions or preventable medical errors.
234
Denial code 234 is when a procedure is not paid separately. At least one Remark Code must be provided.
235
Denial code 235 is for sales tax. It indicates that the claim was denied due to issues related to sales tax calculations or documentation.
236
Denial code 236 means that a procedure or combination of procedures is not compatible with another procedure or combination provided on the same day, as per coding guidelines or workers compensation regulations/fee schedules.
237
Denial code 237 is a Legislated/Regulatory Penalty. It means that there must be at least one Remark Code provided, which can be either the NCPDP Reject Reason Code or a Remittance Advice Remark Code that is not an ALERT.
238
Denial code 238 is for claims that cover both eligible and ineligible periods of coverage. It indicates a reduction for the ineligible period and is used with Group Code PR.
239
Denial code 239 means the claim covers both eligible and ineligible periods. Separate claims need to be rebilled.
24
Denial code 24 means charges are covered under a capitation agreement/managed care plan.
240
Denial code 240 means the diagnosis doesn't match the patient's birth weight. Check the 835 Healthcare Policy Identification Segment for more details.
241
Denial code 241 is for the Low Income Subsidy (LIS) co-payment amount in healthcare billing.
242
Denial code 242 means services were not provided by network or primary care providers. Learn how to handle this common billing issue.
243
Denial code 243 means services were not approved by your network or primary care providers. Learn how to resolve this issue and get your claims paid.
245
Denial code 245 is a provider performance program withhold that affects healthcare revenue cycle management.
246
Denial code 246 is a non-payable code used for reporting purposes only.
247
Denial code 247 is when the deductible for a professional service is billed on an institutional claim in a healthcare setting.
248
Denial code 248 is when there is a coinsurance issue for a professional service provided in a hospital or institutional setting and billed on an institutional claim.
249
Denial code 249 is for claims identified as readmissions. (Use with Group Code CO)
250
Denial code 250 is when the incorrect attachment/document was received or the expected attachment/document is still missing. A Remark Code must be provided.
251
Denial code 251 means the documentation received was incomplete. More information is needed to process the claim.
252
Denial code 252: An attachment is needed to process this claim. Provide a Remark Code (NCPDP Reject Reason Code or Remittance Advice Remark Code) that is not an ALERT.
253
Denial code 253 is a reduction in federal payment known as sequestration.
254
Denial code 254 is when the dental plan received the claim, but the benefits are not covered. Submit these services to the patient's medical plan for further consideration.
256
Denial code 256 is when a healthcare provider's service is not covered by a managed care contract, resulting in non-payment.
257
Denial code 257 is when a claim or service is not determined during the grace period for premium payment. It will be corrected once the grace period ends. #healthcarerevenuecycle #denialcode
258
Denial code 258 is when a claim or service is not covered because the patient is in custody or incarcerated. The claim/service may be covered by a relevant authority.
259
Denial code 259 is for additional payment denial for Dental/Vision service utilization.
26
Denial code 26 is when expenses are incurred before insurance coverage starts.
260
Denial code 260 is when a claim is processed under the Medicaid ACA Enhanced Fee Schedule and is not approved for payment.
261
Denial code 261 means the procedure or service doesn't match the patient's medical history.
262
Denial code 262 is an adjustment for delivery cost. It is used specifically for pharmaceuticals.
263
Denial code 263 is an adjustment for shipping cost. It is used specifically for pharmaceuticals.
264
Denial code 264 is an adjustment for postage cost. It is used specifically for pharmaceuticals.
265
Denial code 265 is an adjustment for administrative cost. It is used specifically for pharmaceuticals.
266
Denial code 266 is an adjustment for the cost of compound preparations in healthcare billing. It is specifically used for pharmaceuticals.
267
Denial code 267 is for claims that span multiple months. It requires at least one Remark Code to be provided, which can be either an NCPDP Reject Reason Code or a Remittance Advice Remark Code that is not an ALERT.
268
Denial code 268 is when a claim spans two calendar years. Resubmit one claim per calendar year.
269
Denial code 269 means anesthesia is not covered for this service/procedure. Refer to the 835 Healthcare Policy Identification Segment for more information.
27
Denial code 27 is when expenses are incurred after coverage has ended, resulting in a claim denial.
270
Denial code 270 is when the medical plan received the claim, but the benefits are not covered. You should submit these services to the patient's dental plan for further consideration.
271
Denial code 271 is for prior contractual reductions on a current payment schedule when deferred amounts were already reported. (Use with Group Code OA)
272
Denial code 272 is when the healthcare provider's services did not meet the coverage or program guidelines.
273
Denial code 273 is when the healthcare provider exceeded the coverage or program guidelines, resulting in the claim being denied.
274
Denial code 274 is when a healthcare provider's fee/service is not payable due to a patient care coordination arrangement.
275
Denial code 275 is when the prior payer does not cover the patient's responsibility, like deductibles or co-payments. (Use with Group Code PR)
276
Denial code 276 means that the services rejected by the previous payer are not covered by the current payer.
277
Denial code 277 is when a claim or service is not determined during the premium payment grace period. It will be reversed and corrected once the grace period ends. #healthcarerevenuecyclemanagement #denialcodes
278
Denial code 278 is when the performance program requirements are not met. Refer to the 835 Healthcare Policy Identification Segment for more information.
279
Denial code 279 is for services not provided by Preferred network providers. It's used when there are limitations on using contracted providers outside of the member's network.
280
Denial code 280 is when the medical plan received the claim, but the benefits are not covered. Submit the services to the patient's Pharmacy plan for further consideration.
281
Denial code 281 is for when the deductible is waived as per the contractual agreement. Use it only with Group Code CO.
282
Denial code 282 means the procedure or revenue code doesn't match the type of bill. Check the 835 Healthcare Policy Identification Segment for more information.
283
Denial code 283: Attending provider not eligible to direct care. Understand why your claim was denied and how to resolve it.
284
Denial code 284: Precertification/authorization/notification/pre-treatment number may be valid but does not apply to the billed services.
285
Denial code 285 is when appeal procedures are not followed. Learn why this code may impact healthcare providers' revenue cycle management.
286
Denial code 286 is when the appeal time limits for a healthcare claim are not met. Learn how to handle this common issue in healthcare revenue cycle management.
287
Denial code 287 means the referral for healthcare services has exceeded the allowed limit.
288
Denial code 288 is when a referral is missing or not provided, resulting in a claim denial.
289
Denial code 289 is when services are not covered by dental and medical plans, so benefits are not available.
29
Denial code 29 means the healthcare provider missed the deadline for submitting a claim.
290
Denial code 290 is when the dental plan does not cover the benefits claimed. The claim is then sent to the patient's medical plan for review.
291
Denial code 291 means the medical plan does not cover the benefits claimed. The claim has been sent to the patient's dental plan for review.
292
Denial code 292 is when the medical plan does not cover the benefits for the claim. The claim is then sent to the patient's pharmacy plan for review.
293
Denial code 293 is when the payment is made to the employer instead of the healthcare provider.
294
Denial code 294 is when a payment is made directly to an attorney instead of the healthcare provider.
295
Denial code 295 is related to Pharmacy Direct/Indirect Remuneration (DIR) in healthcare revenue cycle management (RCM).
296
Denial code 296 is when the precertification/authorization/notification/pre-treatment number is valid but doesn't apply to the provider.
297
Denial code 297 is when the medical plan received the claim, but the benefits are not covered. Submit the services to the patient's vision plan for further consideration.
298
Denial code 298 is when the medical plan received the claim, but the benefits are not covered under this plan. The claim has been sent to the patient's vision plan for review.
299
Denial code 299 means the billing provider cannot get paid for the service they billed.
3
Denial code 3 is for co-payment amount. It indicates that the patient's insurance claim was denied due to an unpaid or incorrect co-payment.
300
Denial code 300 means the claim was received by the Medical Plan, but benefits are not available. It has been forwarded to the patient's Behavioral Health Plan for further review.
301
Denial code 301 means the claim was received by the Medical Plan, but the benefits are not covered. Submit the services to the patient's Behavioral Health Plan for further consideration.
302
Denial code 302 means that the time limit for obtaining pre-approval or authorization for a medical treatment has expired.
303
Denial code 303 is when the prior payer does not cover the patient's responsibility (deductible, coinsurance, co-payment) for Qualified Medicare and Medicaid Beneficiaries.
304
Denial code 304 means the medical plan received the claim, but the benefits are not covered. Submit these services to the patient's hearing plan for further consideration.
Previous
Next
2 / 3
Get paid in full by bringing clarity to your revenue cycle
Request Demo