Remark code N562 is an alert that the provider number on your claim doesn't match the NOA's provider number for bundled payment.
Remark code N562 is an indication that the provider number submitted with your claim does not align with the provider number recorded on the Notice of Admission (NOA) for this bundled payment arrangement. This discrepancy needs to be addressed for proper claim processing.
Common causes of code N562 are incorrect provider information submitted on the claim, discrepancies between the provider number on the claim and the NOA due to administrative errors, or updates to provider numbers that were not communicated or processed correctly. Additionally, this code may arise if there was a mistake in the initial NOA submission, leading to a mismatch when the claim is submitted for the bundled payment.
Ways to mitigate code N562 include ensuring that the provider number entered on the claim matches the provider number recorded on the Notice of Admission (NOA) before submission. Regularly update and verify provider numbers in your billing system to reflect any changes accurately. Implement a pre-submission verification process where claims are cross-checked against NOAs for consistency in provider numbers. Additionally, training staff on the importance of accurate data entry and establishing a routine audit process can help identify and correct discrepancies before claims are submitted.
The steps to address code N562 involve a multi-faceted approach to ensure the provider number discrepancies are resolved promptly to avoid delays in payment processing. Initially, conduct an internal review of the claim submitted to verify the accuracy of the provider number listed. If the provider number on the claim is incorrect, correct the information and resubmit the claim. In parallel, verify the provider number associated with the Notice of Admission (NOA) to ensure it is current and accurate. If the NOA contains outdated or incorrect provider information, contact the relevant department or entity responsible for issuing NOAs to update the records. Additionally, it may be beneficial to establish a routine audit process for verifying the accuracy of provider numbers on both claims and NOAs before submission to preemptively address discrepancies that could lead to code N562 in the future. Collaboration with billing and admissions departments can also streamline the accuracy of provider information across all documentation.
Get paid in full by bringing clarity to your revenue cycle
Subscribe to the
Healthcare Clarified newsletter
Get the latest insights on RCM and healthcare policy in your inbox
