Remark code N805 indicates the claim/service was reviewed for accuracy and processed using the Correct Code Editor (CCE).
Remark code N805 indicates: Alert: The claim/service was processed through the Correct Code Editor (CCE).
Common causes of code N805 are incorrect procedure codes submitted for the services rendered, mismatched procedure and diagnosis codes indicating a lack of medical necessity, or the use of outdated or obsolete codes. This code may also be triggered by the submission of claims that include procedures not typically covered together based on standard medical practices or payer-specific guidelines.
Ways to mitigate code N805 include implementing a comprehensive pre-claim review process that involves a thorough examination of all codes for accuracy and completeness before submission. This should include verifying that the codes used are the most current and appropriate for the services rendered. Additionally, investing in ongoing education and training for coding staff on the latest coding standards and updates can help ensure that claims are submitted correctly the first time. Utilizing advanced coding software that includes Correct Code Editor (CCE) functionality can also assist in identifying and correcting potential coding errors before claims are processed. Regular audits of coding practices and claim submissions can help identify patterns or recurring issues that lead to code N805, allowing for targeted improvements in the coding and submission process.
The steps to address code N805 involve a multi-faceted approach to ensure the claim/service is correctly processed after being flagged by the Correct Code Editor (CCE). Firstly, review the claim in detail to identify any potential coding errors or discrepancies that may have triggered the CCE. This includes verifying the accuracy of procedure codes, diagnosis codes, and any modifiers used. Next, cross-reference the identified codes with the latest coding guidelines and payer-specific policies to ensure compliance.
If discrepancies or errors are found, correct the coding on the claim and prepare to resubmit it. Before resubmission, it's crucial to document the rationale for the coding changes made, as this information may be required by the payer for processing the adjusted claim. If the claim appears to be coded correctly upon your review, gather supporting documentation, such as medical records or a letter of explanation, that justifies the coding and demonstrates its appropriateness based on the clinical scenario.
Once the claim has been corrected or supporting documentation has been compiled, resubmit the claim with a cover letter highlighting the reason for resubmission and pointing out the corrections made or the additional documentation provided. Keep a close eye on the resubmitted claim to track its progress and be prepared to engage in further dialogue with the payer if additional questions or issues arise regarding the claim's coding.
Lastly, use this experience as a learning opportunity to prevent similar issues in the future. Consider conducting regular coding audits and providing ongoing education to coding staff about the importance of accuracy and compliance with coding standards and payer policies. This proactive approach can help minimize the occurrence of issues like those flagged by the CCE, thereby reducing claim denials and delays in payment.